Refund policy

60-Night Morning Guarantee (Morning Relief Kits)

Use your Morning Relief Kit for up to 60 nights, counted from the date it is delivered. If your mornings don't feel better, contact us through our contact page within 60 days of delivery with your order number, and we will refund the full product price to your original payment method. Opened and used items are covered, and you do not need to return the kit. One refund per household.

Single items

For single items (Soft Night Splint, Gel Heel Cups, Spiky Massage Ball, Compression Foot Sleeves), contact us within 30 days of delivery for a refund of the product price. You do not need to return the item.

Recovery Slides

If your slides don't fit, we will send you a different size free of charge (one size exchange per order, within 30 days of delivery). You do not need to return the first pair. If they are not right for you, contact us within 30 days of delivery for a refund of the product price.

Wrong size

If a splint or heel cups don't fit, contact us within 30 days of delivery and we will send the correct size free of charge.

Damaged, defective or incorrect items

If your order arrives damaged, defective or incorrect, contact us within 14 days of delivery with a photo, and we will send a replacement free of charge or refund you, whichever you prefer.

How refunds are processed

We process approved refunds within 3 business days. Refunds go back to your original payment method. Depending on your bank or card issuer, it can take 5 to 10 business days for the refund to appear. US shipping is free, so there are no shipping charges to refund or deduct. For international orders, the $7.95 shipping charge is refunded only when an item arrives damaged, defective or incorrect.